November 10, 2016

Reset Password Instructions

Password Reset Instructions – Please note the Password Reset is very secure and uses a ‘double redundant’ process. There are some steps you may do twice.

(1) Go to www.nonprofitstorieswithsoul.com and place mouse cursor over ‘Login Page’ in the main menu bar.

(2) Several options will appear under the ‘Login Page’ main menu option. Click on the ‘Lost Password Recovery’ option and the following page will appear.

lost_password_recovery_page

 

 

 

 

 

 

 

 

(3) Enter your Username or Email in the ‘Username or E-mail’ field and click on the ‘Get New Password’ button. The following message will appear, “A new password has been sent to your email address.”

(4) Login to your email service and look for an email from ‘Stories With Soul’.

(5) If the email from ‘Stories With Soul’ looks like the following, ignore it and wait for another email to follow in a few minutes.

possible_email_1

 

 

 

 

 

 

 

 

 

 

(6) The next email to quickly follow should look like this example.

possible_email_2

 

 

 

 

 

 

 

 

(7) Click on the blue highlighted and underlined word ‘here’ and you will be taken to the ‘Login Page’.  Find the ‘Lost your password?’ link and click on the link, as shown below.

login_page

 

 

 

 

 

 

 

 

 

(8) You will be taken back to the ‘Lost Password Recovery’ page as shown below.

lost_password_recovery_page

 

 

 

 

 

 

 

 

 

(9) Repeat Step (3) by re-entering your Username or Email in the ‘Username or E-mail’ field and click on the ‘Get New Password’ button. The following message will appear, “A new password has been sent to your email address.”

(10) Login to your email service and look for an email from ‘Stories With Soul’.  It should look like the following example. The text with the red circle is your temporary password. You will NOT see a red circle.  The red circle here is to let you know what to look for.

email_with_temporary_password

 

 

 

 

 

 

 

 

(11) Either write down or copy the temporary password, go to www.nonprofitstorieswithsoul.com and click on the ‘Login Page’ option in the main menu bar.  You will be taken back to the ‘Login Page’.

(12) Once on the ‘Login Page’, type your Username and temporary password into the ‘Username’ and ‘Password’ fields and click on the ‘Log in’ button as in the following example.

login_page_with_username_and_password

 

 

 

 

 

 

 

 

 

 

(13) If you successfully log in, you will see the following screen.

logged_in_initially

 

 

 

 

 

 

*** NOTE-

  1. If you encounter the following ERROR message, “Invalid Email Address or Password entered”, repeat steps (1) through (12) until you are successfully logged in.
  2. If you are unable to successfully log in after several attempts, contact Access Communication Group for a manual password reset.

 

(14) After successfully logging in with your Username and Temporary Password, place mouse cursor over ‘Login Page’ in the main menu bar and click on the ‘Account User Page’ option. The following page will appear.

initial_account_user_page

 

 

 

 

 

 

 

 

 

(15) Click on the word ‘Profile’ and the following will appear.

update_profile_on_account_user_page

 

 

 

 

 

 

 

 

 

(16) Scroll down until you see the ‘Password’ and ‘Confirm Password’ fields as in the following example.

new_password_entry_section

 

 

 

 

 

 

 

 

 

 

(17) Fill in the ‘Password’ and ‘Confirm Password’ fields and click the ‘Save Changes’ button. The screen will blink and will appear as in Step (16).  Place mouse cursor over ‘Login Page’ in the main menu bar and click on the ‘Logout’ option. You will be taken to the ‘Logout’ page. Click the ‘Log Out’ button. You will logged out and taken to the ‘See What People Are Saying’ page.

(18) You are now ready to log back onto the website using the ‘Login Page’ option in the main menu bar.